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ag43

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  1. Quote of ag43

    I have been buying Logitech for years but currently recommend staying away. Their flagship mouse knocked me out after a year or so. It took them 8 days (!) To respond initially to the ticket I opened.

    After another 5 days, they realized that I was from Israel and the system routed the ticket to the United States. They transferred it to EMEA.

    I'm been 14 days with a limping mouse and no answer. Just hallucinatory. Previous times they would send me an exchange within a few hours and it would arrive after two and a half days.

     

    Today an exchange mouse finally arrived at the house.

  2. I have been buying Logitech for years but currently recommend staying away. Their flagship mouse knocked me out after a year or so. It took them 8 days (!) To respond initially to the ticket I opened.

    After another 5 days, they realized that I was from Israel and the system routed the ticket to the United States. They transferred it to EMEA.

    I'm been 14 days with a limping mouse and no answer. Just hallucinatory. Previous times they would send me an exchange within a few hours and it would arrive after two and a half days.

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