This is a Galaxy s7 with 32g of memory and with an external card inside of 120g in recent months it has always warned of a lack of space. I did not have how and what to delete because everything is important. I barely deleted things and only recently and probably too late I just deleted more things and gradually. It is not known if this is related to it or as a result, in the last month he has started reactivating himself alone every time. Launch and turn on alone in the middle of any application, web application or just browsing the phone. For the last two days it got worse and worse until it got stuck on the Samsung logo and did not want to light up at all (and had a full battery) until I released it with the push of the power button and the volume together. When charging, it charges the battery to normal and at full speed. Then I decided to reset to factory settings. Before that I did a backup to the best of my ability because I am not the most proficient. I did not respond at all through a computer as it is not really working properly and another computer at hand was not so I have no idea what happens when connecting to the computer. I made 2 backups. Do not understand the cloud and drive and all that. I have no idea what I did. I just agreed to sync everything with my username and made a backup through the username of my phone number - a backup that took about an hour and it seems to me that it's the phone's operating apps, but I don't see all the apps and files. Then I went to boot to factory settings, and luckily it was written that it is recommended to make a smart transfer and indeed I made a smart transfer of the phone contents to my external memory card inside my phone after I did boot I did reboot and sync with my username and barely apps appeared and most 29 and more important bookmarks and web pages and notes of the memo appeared smooth. I thought I did everything required and lost everything and then I clicked quite by chance (because I am not proficient at all) on getting data from a recovery I did in the smart transfer, getting data from my memory card, and indeed all the data and apps appeared to me. But it is not known if everything. It was recorded in the restore that the receipt of data from my memory card had ended and it just continued to load the arrangement time and all the data on the phone was visible. And there it stopped and there were 100 more minutes left and it stopped because the phone restarted itself again. And after he came up I was not registered anything so it is not known if everything was transferred. At first glance it seems so but I do not remember every detail that was there. Did it move even though it stopped at the point I explained? Other important things: 3. I had a private secure folder of pictures on the external memory card in the phone. Access to its visibility is only with a password that only when you click on the password, all the images appear in the gallery. I put the same password I had then and it shows me nothing just an empty folder I did not respond because it seems to me that it was in the memory card at least a rifle if not all Is it lost to me permanently? And deleted? And why? 1. Everything was in vain the whole boot, and still the phone continues to restart itself. As for the charge it normally charges the battery. Why is this happening and what is the problem in your opinion?