PC Shutdown Unexpectedly - HP Technical Support
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A computer suddenly went off without notice


ron56
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Desktop computer 8300 shut down suddenly not at fixed times. I have done various tests and this is not the software and it is not Or the SS disk

It seems to me that this might be a power supply. Before the shutdown, it works quickly and the computer is turned off. Sometimes I also have a white screen suddenly and then the computer shuts down. I can not find a suitable supplier for HP / The company told me I'll try to find out because it's very expensive with them.

Standard suppliers do not match

Would appreciate help

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I do not know if your problem is questionable but if you suspect it and want to perform a test maybe with a provider of another computer you can try such an adapter 

https://www.ebay.com/itm/30cm-24-Pin-to-6-Pin-Power-Supply-Adapter-Cable-for-HP-Elite-8100-8200-8300-800G/143332853787?hash=item215f4dc81b:g:pWIAAOSwEtRdMWRg

 

It also allows you to borrow a standard provider from another computer at a low cost and will also allow you (if that is the problem) to put a regular and cheaper provider on your computer.

If you insist on purchasing from an original vendor, then there is a high availability of used ones from eBay.

 

Sage - I did not get to test this specific adapter from this seller but I did get help with adapters in this style for HP workstations.

At the end of the day it's just manufacturers' dummies that are intentionally wired contrary to the common standard (and they will always claim that it is to protect the consumer from counterfeiting, etc. 

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Do you think there is a situation that the processor may be warming up even though the software does not show this. Maybe put a thermal paste. Other than this or the supplier or maybe something on the board.

A technician could not come to conclusions 

If nothing seems to work, I'll probably replace a computer. The computer is really great until it turns off after an hour or two of work.

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No, the processor does not heat up if the software has detected the temperature then no.

Did you reset the boss?

Try reset, there should be two pins to the battery hand on the board. Shorten between them.

 

At the moment you will only work in safe mode to check if the computer is stable without Third Party.

Entering safe mode ----> In the search bar, type msconfig in the boot tab, select safe mode and confirm to restart.

Edited By dorban3
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The board or power is not working.

I was considering your situation ahead of buying a new computer system.

Even if you fix it, it's likely that more parts will start to crash because of the age of the computer.

 

If you are in the head of computer systems of brands. There's a DELL system here Based on i7 on 2500.

Maybe you'll be interested.

 

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