A strange malfunction in the C940 LENOVO YOGA computer crashes when using zoom! Computer Support - HWzone Forums
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A strange malfunction in the C940 LENOVO YOGA computer crashes when using zoom!


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Hello on a laptop Yoga 14 "which is almost new model C940 and I have a strange problem

Using the zoom app when I record the call while broadcasting, after a few minutes the image hangs and sometimes the audio also distorts and I have to stop. Even those who hear and see me say it gets stuck.

I was using WIFI at the time Of Partner (500M) and the absorption quality is very good, and it has been read to me several times and in different places.  

I tried to use this laptop instead on my older laptop T450 and I did not have this problem and other computers at the same time and it was fine 

What do you think could be the problem?


post Scriptum. On the site of I saw that my drivers are up to date



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I record from the zoom itself. In addition to participating in the zoom and sharing a presentation (not me recording) after a few minutes I was told that the quality had deteriorated and the sound became unclear and there were also video blasts. And when I replaced the computer everything was fine

Regarding the answer of AG3 tester

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