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Laptop from the USA - battery and cable + (type of) solution


Ben gordon
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A clear fault in the board would have produced a faster linear decrease.

A clear fault in the battery would have made it hold less in real use.

It creates a sense that there is another hidden variable that affects everything.

You can log in to the operating system log and make sure that the computer has really been turned off all that month without any power on. 

 

Just to be sure - was any external dongle connected to a computer? Mouse, keyboard  

Did you match any BT device to this computer? Mouse, headphones 

 

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Quote of yoavke

A clear fault in the board would have produced a faster linear decrease.

A clear fault in the battery would have made it hold less in real use.

It creates a sense that there is another hidden variable that affects everything.

You can log in to the operating system log and make sure that the computer has really been turned off all that month without any power on. 

 

Just to be sure - was any external dongle connected to a computer? Mouse, keyboard  

Did you match any BT device to this computer? Mouse, headphones 

 

 

There was no dongle computer or anything like that connected to it and I had not connected any BT device to it before.

I will check the discharge rate in the coming days when the laptop is off.

What discharge rate (when the laptop is off) is a sign that there is a problem?

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another update:

I charged the laptop to 100% and turned it off completely.

I turned it on after 24 hours, it was about 100%, I turned it off completely.

I turned it on after another 4 days, it was about 93%, I turned it off completely and will continue to check.

 

Is a drop from 100% to 93% after 4-5 days when the laptop is completely off is reasonable or is it too fast?

Should I send the laptop (he is responsible) to To be checked? (I'm in the US)

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Did you turn it off completely? If you are using Windows 8/10 and you have shutdown but have not turned off the fast startup in the settings - then you have hibernated and not turned off completely.

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Quote of yoavke

Yes but even in hibernate it should not consume electricity, it save to disk. 

The memory in hibernate is off, but there are other components (like network components) that treat it similarly to standby and can continue to consume power to support wake or protocol offload. Or for example wake on and so'. It may also vary depending on the system settings.

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Quote of QttP

Did you turn it off completely? If you are using Windows 8/10 and you have shutdown but have not turned off the fast startup in the settings - then you have hibernated and not turned off completely.

 

I went into the Power Plan settings and saw that under the definition of what to do when you press the power button,

Hibernate appears instead of Shutdown.

 

1. I changed to Shutdown now, but has it affected so far? 

I understand pressing the power button (on the keyboard) is not like selecting Shutdown through the menu, is not it?

 

2. The Fast Startup option is checked and cannot be turned off.

I giggled and saw that this is a common question in the forums of And many fail to undo this, apparently it has to do with settings Which must first be canceled b .

But when trying to disable them, then you need to enter the BitLocker key that encrypts the drive (it turns out),

But I do not have the key, nor is there any BitLocker that can be unlocked after turning on the computer, because it does not come with 10,

So it is not clear to me how this change can be made in To turn off Fast Startup.

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I was able to overcome the limit of And cancel the Fast Startup,
I charged the laptop to 100%, turned it off and checked in a few days.

 

I would love to know in the meantime: When the laptop is completely off,

What is the rate of natural discharge that is considered reasonable?

1% per day? More? less?

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Quote of A-10

The discharge that was before all the changes you made is also reasonable.

 

Full discharge from 100% to 0% within a few weeks is it reasonable?

(Do not know if it is two weeks / three or 4-6 weeks, I will try to check later).

 

Which laptop is completely off, what is the rate of natural discharge that is considered reasonable?

1% per day? More? less?

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  • 2 weeks later ...

updating:

I was able to overcome the limit of HP And cancel the Fast Startup,
I charged the laptop to 100%, turned it off completely, the laptop remained off for 13 days,

I turned on and saw that the battery had dropped to 63%.

 

Is this a reasonable discharge rate?

Does it make sense to send the laptop to For testing?

If so, how will they check at all? After all, they will not leave the laptop off for a long time, but only for a day / two.

(The laptop is under warranty, purchased in the US, I'm in the US)

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Send them, what do you have to lose?

If you want, you can try and demand from them how and what is tested.

This does not have to be Defective. There may also be another component that causes discharge.

Not that it's (yet) critical to me, but .....

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Quote of A-10

Send them, what do you have to lose?

If you want, you can try and demand from them how and what is tested.

This does not have to be battery Defective. There may also be another component that causes discharge.

Not that it's (yet) critical to me, but .....


 

First, is it a discharge too fast or more or less standard?

Second, how will they check? 

They will not leave their computer closed for two weeks. 

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What does it matter how they will check?

They do not owe you anything and a half in this matter.

They are committed to the right product.

How will they cope with it and is the product OK or not?

Give them and you will know ....

 

Plus, have you heard of process acceleration?

Manufacturers have an orderly test method that can be assumed

More accurate than the "tests" you did.

 

 

Edited By A-10
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  • Ben gordon changed the title to Laptop from the USA - battery and cable + (type of) solution

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