Upgrading Windows 10 Home to Peru and another question about Office 365 - Software - HWzone Forums
Skip to content
  • Create an account
  • About Us

    Hello Guest!

    Please note - in order to participate in our community, comment and open new discussions, you must join as a registered member.

    Our members enjoy many advantages, including the ability to participate in discussions, enjoy raffles and promotions for members of the site, and receive our weekly content directly by email.

    Do not like being harassed by email? You can register for the site but do not submit your registration to the weekly email updates.

Upgrading Windows 10 Home to Peru and another question about Office 365


Recommended Posts

I saw advertising in the news On a site that gives deals towards the end of the year, of Office bundles




So I purchased through this site, in the bundle of Office 365 Pro upon receipt 10 Pro Gift (Activation Key)


They emailed me the key to the Windows 10 Pro and wrote me that it was possible to upgrade from another version or install a clean install.

I currently have it installed on my computer Windows 10 Home, when I put the key I had purchased in the activation wizard, ostensibly to upgrade to Peru, I received an error message:


The product key you entered did not work. Check the product key and try again, or enter a different one. (0xc004f050)



When I turned to support from the company I had suddenly acquired they changed their minds and the representative there wrote to me that I must do an installation of Pro to enter the activation code. And this is a regret, because as my job as a computer technician, I upgraded full of computers from hum to Peru, I did not have to do a reinstall.


As for Office 365, they wrote me instructions that I need to log in to a Microsoft site with a username and password they created, meaning (as I understand it) that the appointment of Office 365 will not be in my name. And from what I understand, 365 connects to the user's private Microsoft account. I have a Microsoft account and I want the office I bought from them to be in my name. 


I continued to correspond there with their support representative and she kept repeating that this is what it is, and that if I want I can get a refund from them. 

On the one hand I want everything to work properly (update to Win 10 pro without installing a clean install but from Home and that Office 365 will connect to my Microsoft account) but on the other hand if they can not provide me with such a service then obviously I will get a refund from them.


Would appreciate help.



Link to content
Share on other sites

Join the discussion

You can then join the discussion and then join our community. If you already have an account with us, please Log in now To comment under your username.
Note that: The comment will appear to the surfers after approval by the board management team.

Add a comment

×   The content pasted is with formatting.   Remove formatting

  Only 75 emoji are allowed.

×   Your link has been automatically assimilated.   Show as regular link

×   Your previous content has been automatically restored.   Clear all

×   You can not paste images directly. Upload or insert images from URL.


  • Create new ...

At the top of the news:

new on the site