Leakage in u2412m (update: after 5 months less good screen came) - Page 2 - Computer Monitors - HWzone Forums
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Light leakage on u2412m (update: after 5 months came a less good screen)


eyaler

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But it's really a very ugly light leak.

What is the connection?

The panel and assembly quality can vary greatly between revisions, which is why these numbers exist.

no and no.

Assembly quality may vary between different units in the same revision. In 99% of cases, these revisions have no meaning to the consumer.

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Update: After repeated inquiries to Dell, they informed me today that the screen will be replaced with a new one. It is not yet known when how and what revision.

Qttp:

Opening a reading at Dell's is exactly what I did. It has taken three weeks so far. The insistence on a new screen is because I have already received a model in the past from renewed screens in violation of the law and what was promised (and I discovered this in retrospect - the sticker is well hidden), which is why I was afraid to get involved with them.

GrimBall:

There is no legal restriction on connecting the monitor to power. If there is an impairment the store is obligated first of all to return my money then it can sue me.

Luxurious: Leakage is not a matter of definitions. It is a matter of isolation between the panel and the framework, and a matter of efforts on the panel. I loosened internal screws on a 47-inch Philips hanging screen to reduce the phenomenon

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  • 4 months later ...

updating:

So 5 months ago I received a DOA approval from a model and a commitment to replace the screen with a new screen

Since then there have been many phone calls and emails to Dell, RSM and Mr. Eitan Yitzhak from the c-data importer

When each refers me to the other

Finally, an agreement was reached with Eitan on receiving a screen from the same or newer revision and making the replacement at my home under his responsibility.

Week after week it was said that the screen was on its way and would arrive by the end of the week

So three months passed

About two months ago Eitan explained to me that some princess in the Persian Gulf had ordered 70 units of the screen and therefore it was missing in stock

But it's supposed to get a special 100 units and my unit will arrive by the end of the week

Two more months have passed since then

In total, he claims, the screen has been out of stock for the past five months

Needless to say, the RSM store had screens of the same model available for purchase at the time

This week my screen has finally arrived

Contrary to the early summary, Ethan refused to carry out the replacement for me at my home

Instead we agreed that the replacement would be done in RSM

Since the Tel Aviv branch closed, I had to drive to Kfar Saba (half an hour drive in each direction)

I will note that the branch was very kind and allowed me to check the screen and even turned off the light for me that I could check for leaks

The screen that arrived is from the A00 revision while my screen is A05 and today there is already A07

I will mention that I was promised a newer revision, and even in the sale of the screen the store stated in its advertisement about revision A02

However, the production date is December 2012 (later from my screen)

The screen had a strong light leak at the bottom that was visible even in the backlight of an office

In light of the older revision and the strong light leak I did not take the screen

You can be impressed here:

http://pics.campl.us/f/4/4306.5eb3862500937154f4886f913b4f6326.jpg

nerves

I'm considering getting off the whole thing

I'll update

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updating:

So 5 months ago I received a DOA approval from a model and a commitment to replace the screen with a new screen

.......

The screen had a strong light leak at the bottom that was visible even in the backlight of an office

In light of the older revision and the strong light leak I did not take the screen

You can be impressed here:

http://pics.campl.us/f/4/4306.5eb3862500937154f4886f913b4f6326.jpg

nerves

I'm considering getting off the whole thing

it was worth it?

If you were just asking for a replacement from DELL, you would be within a week with a different screen, which might have been better than the original. And if not - you would open another reading. Even if you were to ask for five replacements, it would not take five months.

And all because of the fear that you might get a screen that has a refurbished sticker on it.

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I do not understand why you do not turn directly to Dell (Yael complex solutions, or something like that)

A friend of mine wanted to sell his screen - 2312 and it was really dirty and dusty, so he would call Del, and within a day they replaced him with a new screen and took the old screen, even though the old screen was fine.

He did it just to sell his screen and not look old.

So just call Del and they will get you another screen within a day, and you're done with this story,

You do not even have to contact RSM or a C-Data importer - that's what's good about Dell's service.

The service and care is done in front of the end customer and not in front of the store.

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