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Touch screen stopped working


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New computer from TECLAST F6 PLUS
I did an update to Windows later the touch screen stopped working
How should I check if there is anything to install?
And how is there a solution to this?
By the way, is the touch screen connected to a video card or am I just connecting them?
Thanks

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Quote of napoleon45

Hey

 

Welcome to the Forum!

 

If you upgraded the Windows image,

You can scroll back to the latest build version

And see if the screen returns to normal.

Give me an explanation of what exactly and where

I do not understand at all in computers where is this child? .....

Thanks

Quote of napoleon45

 

 

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Quote of napoleon45

Hey

 

Welcome to the Forum!

 

If you upgraded the Windows image,

You can scroll back to the latest build version

And see if the screen returns to normal.

 

I checked the option to return to the previous child but 10 days passed and the option to return was deleted

Is it possible to find this specific device of touch on the screen?

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I have no way of knowing which of the drivers you showed (true) is fake.

 

First, you really should use the link provided by helpsupport and especially the penultimate comment in the link.

 

If it does not work, check it out (a way to download and install ) - 

 

https://docs.microsoft.com/en-us/answers/questions/69685/how-can-i-download-older-version-of-windowsversion.html

 

And do what appears in this respondent's response - 

image.png.20305c46ce587a36358b6336e19e2356.png

 

Successfully !

 

 

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Thanks to all the helpers

Unfortunately I did not get along

Apparently I am much more ignorant and with the country than I thought

If there is anything that can help me remotely in a more specific way I would really thank him for it

Allow epi 'for remote control

Thanks

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