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Error message when trying to play a new hard disk


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Peace,

I purchased a WD GOLD 8TB that came to me today. I mounted it on my computer and in an attempt to run it I received the following error message:

Capture.PNG.bceef9a7867ef6706ffd5af9a0322c97.PNG

Does anyone have any idea what this means? Did I purchase a defective disk?

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Look if it's detected in BIOS, it could very well be a faulty disk. 

 

Turn off the computer. Disconnect and reconnect (try replacing the SATA cable and / or port on the board). Restart and see if it comes back.

Try the same test on another computer if you have one.  

 

Check Disk Management to see if it is possible to change the status of the disk from Offline to Online. 

 

If the fault recurs it is probably a disk fault. 

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Quote from niron

Look if it's detected in BIOS, it could very well be a faulty disk. 

 

Turn off the computer. Disconnect and reconnect (try replacing the SATA cable and / or port on the board). Restart and see if it comes back.

Try the same test on another computer if you have one.  

 

Check Disk Management to see if it is possible to change the status of the disk from Offline to Online. 

 

If the fault recurs it is probably a disk fault. 

The disc is indeed defective and has been replaced by the store thank you very much

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