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How to install a D-Link router with a hotbox modem? nothing works


HUJTH
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Hello dear friends,

I purchased a D-link router model DIR-842 the first and last product I buy from this company.

The product came without any instruction booklet and their support hit one of the worst supports I have ever seen.

 

I currently have a hotbox modem without Wifi (I canceled it so as not to pay more).

 

I tried connecting the router with a cable to the modem's And set it up. The first thing I tried in the quick installation is to set it up as a router with Dynamic IPv4.

The error I got trying this is: Failed to obtain an IP address from the DHCP server

 

Router of Was set to Bridge (Modem) and after a call with D-Link support they said that this router could not be connected when the modem is set to Bridge and I turned off Bridge.

They told me that instead of configuring the device as a router I should configure it as an Access Point and referred me to the following page:

https://staslang.wixsite.com/support/dir-825-anweb-apconfig

 

I tried to play with all the options of the settings and almost anything possible under Access Point and even though I managed to get In a wired connection from the router to the computer the WIFI manages to connect but it is not possible to surf the internet.

In addition to being able to connect (linearly) I got a very strange IP address and not the IP address of the provider.

 

No matter what I did and spent hours on this problem I could not solve the problem.

Does anyone know if there is anything to do to get a router from which you can connect from the phone?

 

And if possible I have 2 more questions:

1) Another problem that this router has is that I manage to receive the network (even though there is no internet) through the mobile but on the desktop and the laptop I do not receive the network.

 

2) Since I got a line surfing it changed my IP. Is it possible to surf from the WIFI and keep the original IP address (I got a weird IP with letters and numbers).

 

3) Has it become any more complicated to connect a router or did I just fall for a problematic model? A few years ago I connected an Edimax router in 5 minutes.

If anyone has a recommendation for a model or company that would be easy to install I would love to hear.

 

4) Can I just eagerly connect the router without anything else? (I currently also have an adapter for my phone and a wired connection to my computer)

Anyway I tried even with just connecting the router to the modem and it also did not work.

 

Sorry for the dig and thanks in advance to the helpers

 

Edited By HUJTH
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Let's make order.

 

If you have a fiberbox, it is not possible to turn it solely into a modem, there is the setting but it immediately returns to being a router (limited because of the converter itself).

In any constellation, you do not pay for Wifi turned on in the hotbox, this is a feature that is included in the device and is free of charge.

 

If you want the hotbox to be just a modem, you need to set it as a bridge.

On the side of the hotbox you connect the cable to one of the ports (1-4).

On the side of your router, you need to connect it to the WAN port.

 

In your router you need to configure the WAN as DHCP.

Then, you can configure the Wifi (give your own SSID + password).

 

If you want the hotbox to still be a router, you need to do a few preliminary things.

You need to disable DHCP on your router, and you need to change the lan address of the router itself (the address you are accessing to control it).

It is important that the address you set is in the range of the hotbox, for example - if the hotbox is 192.168.1.1, in your router you will set 192.168.1.2 (unless you have a fiberbox, the small converters also use the addresses, if so, you will set 192.168.1.5 to your router).

 

You then need to connect a cable from the hotbox (select a port) to a port on your router (just not the WAN).

 

Successfully

 

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Quote of Tomerb1

Let's make order.

 

If you have a fiberbox, it is not possible to turn it solely into a modem, there is the setting but it immediately returns to being a router (limited because of the converter itself).

In any constellation, you do not pay for Wifi turned on in the hotbox, this is a feature that is included in the device and is free of charge.

 

If you want the hotbox to be just a modem, you need to set it as a bridge.

On the side of the hotbox you connect the cable to one of the ports (1-4).

On the side of your router, you need to connect it to the WAN port.

 

In your router you need to configure the WAN as DHCP.

Then, you can configure the Wifi (give your own SSID + password).

 

If you want the hotbox to still be a router, you need to do a few preliminary things.

You need to disable DHCP on your router, and you need to change the lan address of the router itself (the address you are accessing to control it).

It is important that the address you set is in the range of the hotbox, for example - if the hotbox is 192.168.1.1, in your router you will set 192.168.1.2 (unless you have a fiberbox, the small converters also use the addresses, if so, you will set 192.168.1.5 to your router).

 

You then need to connect a cable from the hotbox (select a port) to a port on your router (just not the WAN).

 

Successfully

 

 

Thanks so much for the reasoned answer, I just turned Hotbox into a bridge

I do not have a firebox, I only have Hot's infrastructure and a provider of international.

I do not need a hot router I want to turn the router I bought into a router.

 

I'm not so sure how to do what you said.

Click here to The installation using the following guide and select Dynamic IPv4 from the quick installation.

https://staslang.wixsite.com/support/dir-815-anweb-internetconfig

 

That I go into the advanced settings if I got to the right place I see it is already set up as DHCP but it still does not work.

Is what I am currently doing in terms of quick installation not the settings I need for a router?

 

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Did you connect the hotbox to your WAN port on the router?

Plug it in and take a picture of the status screen inside your router.

 

Do not perform the setup through this "Setup Wizard", it is very limited.

Browse directly to the router and do advanced

Edited By Tomerb1
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Quote of Tomerb1

Did you connect the hotbox to your WAN port on the router?

Plug it in and take a picture of the status screen inside your router.

 

Do not perform the setup through this "Setup Wizard", it is very limited.

Browse directly to the router and do advanced

 

Thanks for the help, I do not know how to configure it without the wizard but I have the option to enter the advanced options after the wizard.

I took a screenshot of a page of statistics in case some information could be extracted from there.

https://i.ibb.co/R36gBTm/Screenshot-2021-06-07-DIR-842.jpg

Thanks

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Quote of Tomerb1

Let's make order.

 

If you have a fiberbox, it is not possible to turn it solely into a modem, there is the setting but it immediately returns to being a router (limited because of the converter itself).

In any constellation, you do not pay for Wifi turned on in the hotbox, this is a feature that is included in the device and is free of charge.

 

If you want the hotbox to be just a modem, you need to set it as a bridge.

On the side of the hotbox you connect the cable to one of the ports (1-4).

On the side of your router, you need to connect it to the WAN port.

 

In your router you need to configure the WAN as DHCP.

Then, you can configure the Wifi (give your own SSID + password).

 

If you want the hotbox to still be a router, you need to do a few preliminary things.

You need to disable DHCP on your router, and you need to change the lan address of the router itself (the address you are accessing to control it).

It is important that the address you set is in the range of the hotbox, for example - if the hotbox is 192.168.1.1, in your router you will set 192.168.1.2 (unless you have a fiberbox, the small converters also use the addresses, if so, you will set 192.168.1.5 to your router).

 

You then need to connect a cable from the hotbox (select a port) to a port on your router (just not the WAN).

 

Successfully

 

Regarding the second option you wrote.

 

Why can he not do bridge Including? I mean the hotbox is the main router and the dlink is a secondary router that serves as an access point and they themselves are connected in a wireless bridge I mean without an ethernet cable. It is not possible?

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Regarding the author of the post,

 

The truth is strange that you bought another router and you already have a hotbox at home ... for what? The hotbox is a router and also has WiFi and the payment is eager probably it's only on the infrastructure and equipment (the router) there is no additional charge for WiFi.

 

In any situation because you have 2 routers in the house now recommend you do whatever @ Tomerb1Said so you can cover the whole house with wifi

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Hi, I pay for infrastructure and if I also want a router it is an additional payment of 15-20 NIS per month.

 

Thank you so much to everyone who tried to help and appreciate it very much. I will update in case anyone gets to this post by chance with the same glitch.

I replaced the router today and bought a tp-link router instead it took me exactly 3 minutes to perform the installation and it worked.

 

If you bought a D-link router I would highly recommend you to replace it, buy another router and in the future do not approach them even with a stick ..

Their technical support is also one of the worst supports I have seen in the country, they are so bad that compared to them Offer are international level support

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Quote from HUJTH

 

Thanks for the help, I do not know how to configure it without the wizard but I have the option to enter the advanced options after the wizard.

I took a screenshot of a page of statistics in case some information could be extracted from there.

https://i.ibb.co/R36gBTm/Screenshot-2021-06-07-DIR-842.jpg

Thanks

 

According to the Status, he does not seem to be able to get an address from the hotbox.

The hotbox is certainly defined as Bridge?

On the side of the hotbox the cable is connected from one of the ports 1-4 and in your router to the WAN?

 

Open the advanced menu and take a picture of it.

 

@Raz .S In principle it can try to connect them in Wireless, it has a big disadvantage, the bandwidth in a router connected to a wireless will be cut in half because it has to transmit back and forth to the other router.

Beyond that, sometimes there are compatibility issues with connecting two different routers wirelessly and it does not work so well.

 

I also have a hotbox at home that I defined as a bridge and bought Like the linksys ea8300, it has more capabilities including 5ghz with 2x2 transmission, the wireless built into the hotbox is pretty inferior.

 

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