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Replacing a Router


ShineVine
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I connected to the 200 MB infrastructure program And provide 019.

Since glitches. Disconnects from the connection several times a day.

During the disconnections, sometimes only the Internet light turns off, and sometimes the DSL also turns off / flashes.

Since then, a technician from 019 and a technician have come for an inspection , The first made a change to the infrastructure in the house and the second checked the infrastructure from the house to the box, he said. The companies claim that the infrastructure is normal now.

The problem continued afterwards.

A technician should come first to check.

Dlink G2452GR router, bought privately and new.

 

I wrote down a few questions but I think I came up with something more substantial - a router.

I need to verify that the problem is on the side of And 019 and not in the hardware I bought to have any validity to my complaints against them, and to the demand to get the money back. I'm right? 

I'm pretty tired of all this nonsense and I think that's the way I can solve it. Their router and the problem continues -> the problem with them and give me money back.

The problem is solved: that Dlink will give me the money back.

 

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